Your First Month: Facilities - Custody

Onboarding Hero custody


Your first day



custody graphic
Probation&Parole graphic
operations graphic
Classification graphic
clerical graphic

Welcome to your first month with the Department of Corrections Division of Adult Institutions!

We rely on corrections officers and other custody staff to keep Missourians safe — both inside and outside prison walls. You ensure not only that offenders are return safely to our communities after release but also that your teammates return safely to their families after each shift. Thank you for joining our team.

Review these steps so you know what to expect as you start your job.


Be sure to complete your enrollment in benefits.

Job Duties

Discuss expectations, deadlines and priorities with your supervisor.

Office Culture

Your supervisor will let you know how office events such as holiday parties and birthdays are handled.


Your supervisor will provide information about training requirements as you start your job.

Training Learning Modules

Training for corrections staff is offered through multiple learning modes:

  • Online through the Department of Corrections Guide to Professional Success (GPS)
  • Online in real time through virtual instructor-led training (VILT)
  • In seat at a training center location

Facility staff complete pre-service training at a Missouri Department of Corrections Training Academy facility before starting work in an adult institution. Training takes place at one of three training center locations:

Training Center Locations

  • Central Region Training Center
    1717 Industrial Dr., Jefferson City, MO 65109
  • Western Region Training Center
    902 Edmond St., St. Joseph, MO 64501
  • Eastern Region Training Center
    901 Progress Dr. Farmington, MO 63640


ENGAGE is a series of monthly professional development conversations with your supervisor. You will have growth model discussions every quarter. Your supervisor will discuss the ENGAGE/Reflect process with you and schedule meetings.

Personnel Director Dwight Politte explains the ENGAGE professional development process and highlights the annual cycle of meetings and evaluations. Watch the video »

The Corrections Way

The Corrections Way (TCW) prepares and equips staff to identify, teach, model and reinforce critical leadership skills. It assists in developing a culture of excellence, improving communication, and building stronger relationships based on mutual trust and respect for one another. You will learn these Corrections Way building blocks during basic training:

  • Communication Styles
  • Value Premise
  • Effective Feedback
  • Quality Conversations/De-escalation
  • Growth Model


Important technology-related links:

Learn the Lingo

You’ll find that people in the Department of Corrections (DOC) tend to use a lot of acronyms. Don’t fret! We have a handy list of acronyms that will help you.


Here’s a list of facilities and contacts that will help familiarize you with the Division of Adult Institutions.