Join the Missouri Department of Corrections Research, Planning & Process Improvement team throughout May 2025 for the Missouri Department of Corrections Spring Operational Excellence Summit. Take part in sessions online, and learn about the tools and skills used to make informed decision, set goals, manage projects and implement improvements that make the department better.
This year’s theme, Uncovering Excellence, focuses on finding ways to participate in OpEx within your worksites and build upon existing OpEx knowledge and skills. We will search for clues as we look at survey development, explore succession planning, and identify and execute improvements using project-management techniques.
The summit kicks off with a live session of the Division Directors Round Table May 1. Links to subsequent breakout sessions will be shared through GovDelivery email on May 5, 12 and 19.
WEEK 1: Thursday, May 1
Division Directors Round Table
Myles Strid, Division of Adult Institutions; John Mosley, Division of Probation and Parole; Annie Herman, Division of Rehabilitative Services; and Mike Strong, Division of Human Services
Tune in live to see Division Directors Strid, Mosley, Herman and Strong answer operational excellence questions submitted by you! Register and submit questions using the 2025 OpEx Roundtable Registration site. *Please follow the instructions sent in the confirmation email to receive the webinar link.*
REGISTER NOW!
WEEK 2: Monday, May 5
Project Management
- Build Your Toolkit with a basic project-management session that will help you use OpEx tools to identify improvement options within your worksite and uncover unconventional ways to make those improvements.
- Expand Your Toolkit with an advanced project-management session building upon tools and concepts presented in previous OpEx summits. Participants will take a closer look at using process mapping.
WEEK 3: Monday, May 12
Surveys
- Discover the Importance of Surveys as we learn what surveys are and why survey participation is important in data-informed decision-making.
- In Search of Answers? Join us to learn about when and how you can use surveys to identify improvement options. This session delves into developing surveys and understanding the results.
WEEK 4: Monday, May 19
Coaching & Succession Planning
- Leave Evidence of Excellence through desk manual creation. Leave behind clues that promote standardization in processes and role clarity.
- Uncover the Case on the Skill Transfer Process. Using our detective skills and The Corrections Way concepts, we’ll examine the evidence and solve the mystery of coaching staff and creating culture transformations.
WRAPUP: Friday, May 23
Summit Wrapup
We will wrap up the annual summit by hearing from agency leaders about the basics of operational excellence in the workplace, why it’s important for staff members to understand and how operational excellence ties to the strategic plan. Thank you from the Summit Planning Committee!