MODOC CARES
The Missouri Department of Corrections makes staff wellbeing a priority.
Like those working in the military, law enforcement, emergency medicine and other first-responder careers, corrections professionals encounter stress and trauma that can have a pervasive, long-lasting impact on their lives.
As part of a series of department strategic initiatives, MODOC has re-focused the Employee Health and Safety Unit with renewed attention to promoting wellness and managing mental health and workplace stress.
The unit has launched a three-part model that aims to:
Prevent: Holistic wellness resources, services, programs and trainings designed to provide care and build resiliency in staff.
Respond: Resources and strategies designed to assist staff with unique occupational stressors.
Support: A culture that allows for ongoing support of staff, enhances their overall health and benefits their lives.
Resources for all!
Missouri state employees have access to many support and wellness resources thanks to MCHCP. In addition, our MoDOC Cares teams work hard to organize wellness activities, all-staff challenges, and promote awareness about existing internal and external resources.
Contact your Warden’s Secretary, Unit Supervisor or local MoDOC Cares team members to learn more about activities and programs happening now!
As a Department, we invest in programs and resources that are designed to help employees manage stress in positive ways and build resilience. To stay informed, Subscribe to GovDelivery for newsletters, wellness tips and the latest updates on programs and resources. Click to view an archive of previous newsletters.
Scroll down to see what’s available, or jump to different sections with these links:
Missouri Consolidated Health Care Plan
Details on our EAP services - Free counseling and guidance for all & elective health insurance plans
MoDOC Staff Support & Trauma Resources
In-person support at the worksite.
Employee Self-Service ESS portal
Access ALL state support resources through one website - Missouri State Library, MOSERS, MOVLIC, MOST 529, ASI Flex, etc.
MCHCP - Missouri Consolidated Health Plan:
Resources arranged by MCHCP, all details found here: Plan Contact and Provider Information
Our State Employee EAP is called the Strive Employee Life & Family (SELF) program, and is arranged by MCHCP.
Counseling and Guidance, free to all benefit-eligible staff AND family members.
- Access support on the go, HERE GuidanceNow℠ (the SELF Mobile app)
- By phone: 800-808-2261
- From your desktop at work, HERE www.guidanceresources.com
- When registering your account, use Web ID, MCHCP.
- Free to all benefit-eligible state employees AND family members.
Sydney Health app – Access your health insurance info and support programs, here!
- Download the app, info here LINK
- Access from your desktop at work by going to www.mchcp.com, logging in, and clicking the stethoscope.
- Links to NVA , Delta Dental and GuidanceResources are all within this app.
What is MCHCP? Missouri Consolidated Health Care Plan (MCHCP), www.mchcp.org , provides coverage to employees and retirees of most state agencies, as well as public entities that have joined MCHCP. MCHCP is a separate, stand-alone state entity created by statute and organized under the direction of a board of trustees. We are driven by our vision to be recognized and valued by our members as their advocate in providing affordable, accessible, quality health care options.
What is GuidanceResources and GuidanceNow?
GuidanceResources is the name of the program we use to access employee assistance tools such as:
- Counseling/Therapy—speak with an intake clinician or search the online directory to start your sessions!
- Access guidance on finding a care provider for elders, children and infants and pets,
- WealthSource – a person-powered financial planning and improvement tool.
- MyJourney – seen as soon as your log in, help GuidanceResources learn your goals so it can give your resources to match.
- Resource Library - Browse tools and resources for well-being, relationships, work, education, finance and lifestyle.
- Provide Feedback—Respond to surveys to help ComPsych improve future program offerings
GuidanceNow℠ is the mobile app that provides fast & easy mobile access to your employee assistance program.
Call 800-808-2261 to reach a Guidance Resources concierge who will help you find your resource.
What can be found within the Sydney Health App?
Sydney Health makes it easy to find doctors near you, get important information about benefits and claims, track your progress toward health goals and more. You can even get your member ID card right from the app.
Download the Sydney Health app today in the Google Play or Apple App Store!
Anthem BCBS Health Insurance members can access these SUPPORT PROGRAMS in the Sydney app: LARK, HINGE, Learn to Live, and Active & Fit
AND MUCH MORE!
MoDOC Staff Support & Trauma Resources
MoDOC Cares is state-wide! Click to find your worksite's MoDOC Cares Team.
Employee Health, Wellness & Support
Asst. Division Director, VanDee Miller
VanDee.Miller@doc.mo.gov
573-526-6518
Employee Wellness
Year-round wellness competitions, challenges & activities. Ongoing updates to worksite amenities. Frequent wellness trainings, both in-person and virtual. Constant efforts to help keep staff aware of available support resources.
Subscribe to newsletters and check out the Intranet’s wellness page, to stay in-the-know!
Coordinator, Caitlin Rudolph, MBA
Caitlin.Rudolph@doc.mo.gov
wellness@doc.mo.gov
573-522-3584
Employee Trauma Response
The Department’s Employee Trauma Specialists are mental health professionals within the department who can:
• Provide brief emotional support for staff until more appropriate resources are identified
• Conduct outreach and follow-up after a serious or critical incident
• Offer assistance with locating and connecting with local resources or services
• Assist with applications for financial assistance through the Correctional Peace Officers Foundation
• Consult on crisis response strategies
The Employee Trauma Unit does NOT:
- Provide direct services to any staff member under investigation by the Department, with the exception of offering community resources.
- Conduct fit-for-duty evaluations or determine ability to complete essential job functions.
- Provide any clinical services that are otherwise available in the community
Interactions with the Employee Trauma Unit are free, voluntary, and confidential. To reach out to the team, email DOC.TICTeam@doc.mo.gov
Coordinator- Meckenzie Hayes, MSW, LCSW
Meckenzie.Hayes@doc.mo.gov
Peer Support, AKA, Peer Action and Care Team (PACT)
The department's peer support program, PACT, is made up of staff at each worksite who can provide information, resources and confidential support to employees who experience personal or workplace stress or potentially traumatic events. PACT members are not mental health professionals; they are peers with personal experience and specialized training. Any employee may contact or request to see a PACT member at any time. To find your local team, ask any supervisor or locate the PACT team roster in the PACT folder in the K: Drive.
PACT members will always:
- Maintain confidentiality (within limits outlined in policy) and respect rights, dignity and self-determination for all.
- Build respect and understanding
- Work within established guidelines (please refer to D2-15.8) to ensure the best possible care and outcome.
Utilization of PACT is entirely voluntary. Members can provide a listening ear, assistance locating resources or services, information about Strive Employee Life and Family (SELF) and other supportive measures. PACT has representation in each DOC division and has helped thousands of staff members since its inception in 2001. Anyone can become a PACT member, and we aim for our team to reflect the diverse population of employees within the department with respect to job class, age, race, and gender. Want to join? The nomination form is located in the K:Drive PACT folder.
Coordinator- Meckenzie Hayes, MSW, LCSW
Meckenzie.Hayes@doc.mo.gov
Employee Support Services -meeting staff where they’re at
Employee Support Specialists, located all around the state, are trained professionals who:
- Offer confidential support to DOC employees experiencing personal stressors, impacting day-to-day lives
- Help promote positive change through individualized goal planning and scheduled time for exploring issues affecting employees and their households,
- Help to bridge the gap between local resources and employees,
- Advocate for staff needs and help employees solve problems when overwhelmed.
Employee support specialists do not:
- Provide legal advice or advise employees in an investigation,
- provide counseling or mental health assessments,
- intervene or mediate job-related disciplinary action, or
- report information to anyone without informed consent, except mandated reporting cases.
To contact the Employee Support Services Team, reach out to your site’s assigned employee specialist, or email DOC.ESSTeam@doc.mo.gov.
Coordinator, Christie Lewis, LPC
Christie.Lewis@doc.mo.gov
Employee Health Nurse Team
Here to help all staff be their best! Employee health nurses are based at the prisons and transition centers and serve their surrounding P&P offices and training sites. Assistance provided includes annual Flu shots, TB testing & brief medical consult.
Coordinator, Amy Kitchens RN
Amy.Kitchens@doc.mo.gov
Post Critical Incident Seminar (PCIS)
MoDOC’s Post-Critical Incident Seminars (PCIS) offer a secure, 3-day, off-site setting for staff to share and process line-of-duty traumatic experiences.
Coordinator, Steph Tandarich
Stephanie.Tandarich@doc.mo.gov
Employee Self-Service ESS portal
This is a secure web-based employee self-service portal that is accessible only to State of Missouri employees or former State of Missouri Employees who have received a paycheck from the state within the last five years. This site does not contain information for Colleges and Universities.
Go to portal: ess.mo.gov
Instructional Information for Employees
Currently users of this site can:
- View paycheck details from a given point forward.
- View leave balance summary information which is current as of the last regular pay cycle.
- View W2 information.
- Electronic W2 Consent.
- View training history.
- Follow a link to State of Missouri Vendor Payment Services.
- Links to Benefits Providers: This feature makes accessing your resources EASY!
Cafeteria Plan/AsIFlex, MOSERS, MoABLE, MOST 529, MOVLIC, MCHCP, etc. - Print blank W-4 forms for federal or state.
- Submit name and/or address changes to your HR/Payroll office.
- View employee announcements.
- State employee discount websites, Discount Hub and WeSave.
Working for the State of Missouri is more than just a paycheck. Click here for a benefits overview.
Wellness Webinars
Live wellness webinars can be found in the EVENTS section. Subject Matter Experts join us to create a platform for learning and conversation about various wellness topics and resources.
Webinars are recorded and can be viewed after the initial event; some are listed below as examples. All recordings are added to our GPS training site so that YOU can earn training credit for viewing them, whenever you like!
Here are a few from the archive:
Guidance Resources Program Overview
Healthy Lifestyles: Changing the Way You Think About Diet and Exercise
Connecting Mind and Body for Healthy Living
School’s Out: Getting Everyone Through the Summer
Being Part of a Multigenerational Team
If you've watched one of the recordings above, or on the GPS website, email wellness@doc.mo.gov!